Over the last year we’ve received some resoundingly positive feedback: firstly, that Shutl has an awesome and unique delivery proposition that really resonates with shoppers. Secondly, retailers appreciate the value Shutl brings their businesses and are keen to offer the service.
Having our business proposition substantiated in such an unequivocal way has been heartening. But by no means does this mean we can sit back and relax…
We aim to change the face of delivery, and so far we have only scratched the surface. Proving demand is a great first step, but the biggest challenges we face in the short term are around on-boarding those retailers that want to offer Shutl to their customers. Most commonly:
- Multichannel retailer does not currently have accurate visibility of stock in local stores and so must look at implementing a watered down version of the Shutl proposition until such visibility is available.
- Multichannel retailer has this capability, however due to complexities of the systems in place (ERP, EPOS, ecommerce) and the operational challenges, any implementation project must be fully scoped, prioritised and scheduled accordingly into their existing technology roadmap.
We’ve been putting some thought into how best to tackle these challenges. And the answer we’ve come to is probably an obvious one; partners.
Whilst we know a lot more about retail and ecommerce than we did a couple of years ago, we are still learning. We believe the above issues can all be resolved by working with those experts that already offer value-added services to retailers.
Having spoken to a number of potential partners over recent months, we’ve started to put together a programme that we are confident will enable us to attract and incentivise the best partners.
So who will the programme target?
Provided we have shared goals and a sound basis exists for partnership, we are keen to hear from the following types of company.
- Retail consultancies: particularly firms specialising in multichannel
- Systems integrators (SIs): typically companies engaged to work on technology implementations within the retail space who are familiar with the prevailing systems in the market.
- Technology vendors: typically companies developing and selling associated technologies into the retail space (ERP, EPOS, eCommerce) to which Shutl adds value.
More information will follow in due course. The programme will be launched in the coming weeks but in the meantime if you’d like to register your interest or request further information then please send an e-mail to partners@shutl.co.uk.
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